What is Your Experience With Home-Care Services?
If you, a family member, or someone you know uses or has used in-home care, we would like to know about your experience. We have come across many people who have expressed both satisfaction and dissatisfaction with the in-home care they have received. The two most concerns expressed have been poor communication from home health care agencies and home health aids not showing up for scheduled care. Is this your experience? Hopefully not!
Feedback, whether positive or negative is what shapes the home health care industry. Sharing your experience is what helps agencies to understand all of your needs and what they can do to make sure that they are meeting those needs.
Being a person in need of in-home care doesn't mean that you have to settle for whatever care you get--even if it's poor care--or go without.
Good quality care is not just doing a good job when someone shows up. It is also maintaining communication and always showing up, among other things.
We would love to hear your story!
If you have a bad experience that you would like to share, please do not include the name of the agency that your experience was with. If you are someone who has been or are employed by a home health care agency feel free to share your opinion and please refrain from mentioning the name of the agency. If you would like to share a story and do not wish for it to be able to be viewed by the public you may email your story to firstname.lastname@example.org.